Are clients complaining about their hair, or lack thereof? Help them understand why their hair’s appearance is changing—and the solutions to improve the way it looks and feels.
As hairstylists, you have the ability to get to know your clients on a personal level. You develop a comfort level that allows them to open
up to you about just about everything. That said, there’s one subject that might be off the table, even when it shouldn’t be: Thinning hair.
Whether it’s embarrassment, a lack of understanding or they simply don’t realize it, clients experiencing hair loss or thinning may have difficulty getting the discussion started. “You have to approach it with caution. Go in with soft, open-ended questions like, ‘Is there anything you would like to see improving in the way that your hair looks?’” says Anthony Crosfield, an educator for Nioxin and co-owner of Union Salon in Vancouver. “Yes or no answers are not very beneficial in a consultation. You need a bit of a history on what the client does to their hair on a daily basis.”
It’s also important to remember: “Clients are coming to us for solutions,” says Sara Caroline, a core educator for Bosley Professional Strength. “If you see a problem and they do not bring it up, it would be a disservice to not let them know.”
Problem: Thinning Around the Hair Line
Solution Bosley Professional Strength Hair Thickening Fibers
Clients that often wear their hair in tight updos might begin experiencing thinning around their hairline, known as traction alopecia.
These keratin fibres can be used to cover thinning and low-density areas, such as the hairline. They are charged with static electricity for seamless blending with hair. “This is my favourite trick for fuller-looking hair,” says Caroline. “It’s keratin-based, so it’s soft on the scalp. You sprinkle them on low density areas and it gives the appearance of a full head of hair.”
Problem: Breakage-Related Hair Loss
Solution Nioxin ThermActiv Protector
Breakage caused by excessive heat styling can result in thinning and hair loss, affecting its condition and growth.
This spray not only protects hair from thermal damage, but it adds volume, lift, body and shine—all of which are especially beneficial for thinning hair. “This product is fantastic for protecting hair from heat. One of the biggest things we see is that people are burning their hair with their curling irons or flat irons,” says Crosfield. “And breakage is a really big part of hair loss for a lot of people. They don’t notice, but we look at that as a big factor that contributes to thinning hair.”
Problem: Dry Scalp
Solution Nioxin Night Density Rescue
For any type of hair loss, it’s important to get to the “root” of it by ensuring that the scalp is in a healthy state.
This leave-in treatment helps reduce hair loss by restoring the scalp thanks to Nioxydine24 technology that contains a blend of antioxidants that neutralize free radicals on the scalp.
It also helps improve hair density. “It goes on at night and helps put the scalp in a restorative state while you sleep,” says Crosfield. “It’s designed to help keep the scalp clean and healthy.”
Problem: Lack of Hair Growth
Solution: Bosley Professional Strength Healthy Hair Vitality Supplements (for Men and Women)
A multitude of factors in a client’s lifestyle, ranging from genetics and health to diet and stress, can contribute to a decrease in hair growth.
Problem: Low Hair Density
Solution Nioxin Diamax Hair Thickening Xtrafusion
As we know, hair’s thickness can vary widely from client to client. For clients with finer-looking hair, this daily serum helps improve the density of hair and the thickness of existing strands for a fuller-looking head of hair. “It gives you an instant result. Once you use it, you can feel the difference in the hair right away,” says Crosfield. “For a lot of people, getting an instant result sets the tone. They’ll have more confidence in the product. What we also discovered is that it strengthens elasticity and stops breakage.